Are you ready to take your career to new heights in one of the world's most breathtaking destinations? Raffles Maldives Meradhoo is seeking a highly skilled Revenue & Reservations Manager to join our esteemed team. If you are passionate about hospitality, revenue management, and delivering exceptional guest experiences, this is your opportunity to work at an ultra-luxury resort in the heart of paradise.
About Raffles Maldives Meradhoo
Nestled in the pristine waters of the Indian Ocean, Raffles Maldives Meradhoo is a secluded oasis offering unparalleled luxury, world-class service, and an authentic Maldivian experience. Located in the southernmost Gaafu Alifu Atoll, the resort is surrounded by crystal-clear lagoons, powder-white sand beaches, and one of the richest coral reef ecosystems in the world.
Our exclusive resort features 38 stunning villas, including beach and overwater residences, each designed for ultimate privacy and comfort. Guests indulge in bespoke experiences, Michelin-starred culinary delights, holistic wellness treatments, and personalized services that reflect the legendary Raffles brand.
At Raffles Maldives Meradhoo, we believe in excellence, innovation, and an unwavering commitment to delivering the finest hospitality. If you share our vision, we invite you to become part of our team and contribute to an award-winning luxury resort that continues to set new standards in the industry.
Job Overview: Revenue & Reservations Manager
As the Revenue & Reservations Manager, you will play a key role in optimizing revenue, maximizing occupancy, and ensuring a seamless reservation experience for our guests. You will oversee revenue management strategies, analyze market trends, and implement pricing models that enhance profitability while maintaining the highest level of guest satisfaction.
This role requires a dynamic, results-driven professional who excels in data analysis, strategic planning, and online distribution management. Your expertise will contribute directly to the resort’s success by ensuring that our pricing strategies remain competitive and aligned with industry trends.
Key Responsibilities
- Maximize Hotel Occupancy & Revenue: Implement effective revenue management strategies to optimize occupancy and increase average daily rates.
- Online Distribution Management: Oversee all online travel agency (OTA) platforms, including AccorHotels.com, to ensure optimal pricing, visibility, and rankings.
- Market Analysis & Pricing Strategy: Monitor competitor pricing, market trends, and guest booking patterns to develop and adjust pricing strategies.
- Rate Competitiveness: Continuously track and adjust rates to maintain a competitive edge in the luxury hospitality market.
- Digital Marketing & Ecommerce Oversight: Manage digital displays, promotions, and visibility across OTAs, travel platforms, and metasearch engines to drive direct bookings.
- Sales & Upselling: Utilize strategic sales techniques to increase bookings, upsell premium accommodations, and enhance guest experiences.
- Reservation Process Management: Ensure a smooth and efficient reservations process, maintaining high standards in guest communication and response times.
- Performance Reporting: Generate detailed reports on occupancy, revenue, and booking trends to support decision-making and strategic planning.
- Guest Satisfaction & Brand Representation: Align all revenue and reservation activities with Raffles brand standards to ensure outstanding guest experiences.
Required Skills & Experience
To thrive in this role, you should possess the following qualifications and competencies:
- Previous experience in revenue management, reservations, or sales within a luxury hotel or resort.
- Strong leadership skills, with the ability to train, motivate, and guide a team.
- Excellent communication skills, with fluency in English (additional languages are a plus).
- Technical proficiency, including expertise in MS Office, Opera PMS, and online distribution platforms.
- Experience managing OTAs and eCommerce platforms, ensuring maximum online visibility and profitability.
- Strong analytical abilities to evaluate market trends, booking patterns, and revenue performance.
- Customer-focused mindset, with the ability to provide exceptional service and handle guest inquiries professionally.
- Ability to work in a remote location, embracing the unique island lifestyle of the Maldives.
This role is ideal for an innovative, strategic thinker who thrives in a fast-paced luxury hospitality environment. If you have a passion for numbers, revenue management, and driving business success while ensuring an exceptional guest experience, we encourage you to apply.
Life at Raffles Maldives Meradhoo
Working at Raffles Maldives Meradhoo is more than just a job—it’s an opportunity to be part of a legacy of excellence. Here, you will experience a work culture that values teamwork, innovation, and personal growth while living in one of the most picturesque locations on Earth.
As part of the Accor family, Raffles employees benefit from global career opportunities, world-class training programs, and the prestige of working with an iconic luxury brand. Whether you are looking to grow within the Maldives or expand your career internationally, Raffles provides the perfect platform for career advancement.
How to Apply
Are you ready to elevate your career with Raffles Maldives Meradhoo? Join our award-winning team and be part of an extraordinary journey.
📌 Job Reference: RMM-0163
📩 Email your CV and recent photograph to: Career.Maldives@raffles.com
🔹 Application Deadline: Open until filled
Seize this opportunity to work in a world-class luxury resort and make an impact in the world of hospitality. We look forward to welcoming passionate, driven individuals to our team.
