Sun Siyam Vilu Reef, a premier resort located in the stunning Dhaalu Atoll, Maldives, is seeking a talented and dynamic individual to join our team as an F&B Coordinator cum Hostess. This is an incredible opportunity to work in a luxury resort environment, renowned for its exceptional service, world-class hospitality, and breathtaking surroundings.
About Sun Siyam Vilu Reef Resort
Sun Siyam Vilu Reef is a hidden gem nestled in the heart of the Maldives’ Dhaalu Atoll, offering a sanctuary of beauty, luxury, and unparalleled tranquility. The resort is renowned for its outstanding service, cutting-edge facilities, and incredible guest experiences. With pristine beaches, turquoise waters, and lush tropical landscapes, Vilu Reef is an ideal destination for guests looking for an unforgettable getaway.
The resort boasts a variety of world-class accommodations, including over-water villas and beach-front suites, each designed to provide guests with an unparalleled level of comfort and luxury. Whether it’s relaxing by the infinity pool, dining at one of the gourmet restaurants, or indulging in rejuvenating spa treatments, Sun Siyam Vilu Reef offers an exceptional blend of relaxation and adventure.
Apart from its prime location and top-notch amenities, the resort is deeply committed to sustainability and eco-friendly practices. With efforts to minimize its carbon footprint, promote responsible tourism, and preserve the Maldives' natural beauty, Sun Siyam Vilu Reef creates lasting memories for guests while taking a proactive approach to environmental conservation.
Position: F&B Coordinator cum Hostess
We are looking for a highly motivated and skilled F&B Coordinator cum Hostess to join our team at Sun Siyam Vilu Reef Resort. This is a unique position that requires a combination of excellent customer service, strong organizational skills, and a passion for hospitality. As an F&B Coordinator cum Hostess, you will play a crucial role in ensuring our guests enjoy a seamless and memorable dining experience at our resort.
Primary Responsibilities:
As an F&B Coordinator cum Hostess, your responsibilities will include, but are not limited to:
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Guest Interaction & Service:
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Greet guests as they arrive at the restaurant, ensuring a warm and welcoming atmosphere.
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Coordinate and manage the seating arrangements, ensuring that guests are seated promptly and comfortably.
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Address guest inquiries, concerns, and special requests, ensuring a high level of customer satisfaction.
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Offer recommendations and up-sell dining options, contributing to the overall guest experience.
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Provide information on restaurant menus, promotions, and special events, ensuring guests are informed of all available options.
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F&B Coordination & Administration:
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Coordinate with the F&B team to ensure smooth operations, including reservations, staffing, and inventory management.
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Maintain up-to-date records of reservations and guest preferences, ensuring effective communication with all departments.
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Support the restaurant management team in scheduling staff and ensuring that dining service standards are met.
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Assist in managing the dining areas, ensuring cleanliness, organization, and proper table settings.
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Event & Special Functions Coordination:
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Assist in organizing and coordinating private events, group bookings, and special dining experiences at the resort.
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Work with the culinary team to prepare and execute personalized dining experiences for guests.
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Ensure that special dietary requirements and guest preferences are communicated clearly to the kitchen team.
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Customer Satisfaction & Problem-Solving:
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Handle guest complaints or concerns with professionalism, working to resolve issues promptly and to the guests' satisfaction.
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Take proactive measures to ensure that guests have an enjoyable dining experience, with special attention to personalized service.
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Required Skills & Qualifications:
To be considered for the F&B Coordinator cum Hostess position, candidates must meet the following qualifications:
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Experience:
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Proven experience in a similar role, preferably in a resort or luxury hotel environment.
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Experience in handling guest interactions and coordinating various F&B operations in a fast-paced setting.
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Communication Skills:
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Fluent communication skills in English, both verbal and written. The ability to engage guests in a friendly and professional manner is essential.
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Strong interpersonal and customer service skills, with the ability to anticipate guest needs and exceed their expectations.
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Organizational & Time Management Skills:
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Ability to manage time effectively, prioritize tasks, and maintain organized records.
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Strong attention to detail and ability to multi-task while maintaining high service standards.
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Problem-Solving & Analytical Skills:
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Strong analytical and problem-solving abilities, with the ability to remain calm under pressure and provide solutions quickly.
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Capable of managing challenging situations effectively and maintaining a positive guest experience.
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Technical Skills:
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Proficient in using MS Office and other relevant software for administrative tasks.
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Experience with reservation systems and restaurant management tools is desirable.
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Additional Qualifications:
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Having Maldivian resort experience is highly desirable but not required.
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A positive attitude, eagerness to learn, and the ability to work within a diverse and cross-functional team are essential qualities for this role.
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Why Work at Sun Siyam Vilu Reef Resort?
While we have omitted the “Why Join Us” section, it is essential to highlight that Sun Siyam Vilu Reef offers a unique opportunity to work in a luxury resort environment in one of the most sought-after destinations in the world. The resort offers:
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A vibrant and diverse working environment in the Maldives’ stunning Dhaalu Atoll.
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Opportunities for professional growth and career advancement within a prestigious and award-winning hospitality group.
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A positive and team-oriented culture that values collaboration, creativity, and passion for service.
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A competitive salary and benefits package, with opportunities for training and skill development.
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An exciting and dynamic place to work where no two days are the same, with new challenges and experiences.
How to Apply
If you are a passionate and dedicated individual with a love for hospitality, we would love to hear from you. To apply for the F&B Coordinator cum Hostess position at Sun Siyam Vilu Reef, please follow the application instructions below:
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Submit Your CV:
Please email your updated CV along with letters of service to careers.vilureef@sunsiyam.com. -
Application Deadline:
Applications will be accepted until April 2025, so don’t delay in submitting your application!
We look forward to receiving your application and welcoming you to our team at Sun Siyam Vilu Reef.
