Raffles Maldives Meradhoo, a name synonymous with luxury and sophistication, invites passionate hospitality professionals to be part of its distinguished team. Nestled in the serene Gaafu Alifu Atoll, this exclusive island retreat offers an unparalleled experience, combining Maldivian natural beauty with world-class service.
Surrounded by crystal-clear waters and vibrant coral reefs, Raffles Maldives Meradhoo features exquisite overwater and beachfront villas, each designed to provide guests with ultimate comfort and tranquility. The resort offers gourmet dining, an award-winning spa, and personalized services that make every stay unforgettable. As a part of Accor, a global leader in hospitality, Raffles Maldives Meradhoo upholds the highest standards in guest satisfaction and employee excellence.
If you are looking for a dynamic role in an elite environment, this is your opportunity to become part of a globally recognized luxury brand.
Position: Assistant Housekeeping Manager
About the Role
Raffles Maldives Meradhoo is seeking a dedicated and experienced Assistant Housekeeping Manager to oversee the housekeeping operations, ensuring an exceptional level of cleanliness and comfort for guests. This role is essential in maintaining the resort’s prestigious reputation by delivering impeccable service standards across guest rooms, public spaces, and the laundry department.
As an Assistant Housekeeping Manager, you will play a key role in leading the housekeeping team, implementing quality standards, and ensuring smooth day-to-day operations. You will be responsible for maintaining the resort’s luxurious accommodations to the highest level of hygiene and presentation, ensuring that every guest experiences world-class hospitality.
Key Responsibilities
- Oversee the housekeeping and laundry operations, ensuring all areas, including guest rooms and public spaces, meet the highest cleanliness and maintenance standards.
- Provide professional, engaging, and friendly service, upholding the renowned Raffles hospitality experience.
- Implement and enforce housekeeping policies and procedures to maintain consistency and efficiency in operations.
- Conduct routine inspections to ensure all guest accommodations and resort facilities are in impeccable condition.
- Train and mentor housekeeping staff, fostering a motivated and skilled team committed to excellence.
- Effectively manage housekeeping and laundry expenses, ensuring adherence to budgetary guidelines.
- Ensure compliance with health and safety regulations and uphold sustainability initiatives within housekeeping practices.
- Work closely with other resort departments to coordinate seamless guest experiences.
- Create a work culture focused on continuous improvement in key performance areas, including GOP (Gross Operating Profit), CES (Customer Experience Score), TrustYou (Guest Review Scores), and LQA (Luxury Quality Assurance).
- Handle guest requests and concerns with professionalism and efficiency, ensuring swift resolution to maintain guest satisfaction.
Qualifications & Skills Required
To be considered for this prestigious role, candidates should possess:
- Previous experience in a similar position within a luxury island resort, demonstrating expertise in housekeeping management.
- The ability to adapt to island life, thriving in a remote yet rewarding work environment.
- Fluency in Dhivehi and English, enabling effective communication with team members and guests.
- A strong understanding of housekeeping operations, including cleaning procedures, inventory management, and quality control.
- Flexibility to work shifts as per operational requirements, including weekends and holidays.
- Physical fitness, with the ability to work long hours, including outdoor tasks under the sun when necessary.
- Strong leadership and team management skills, ensuring smooth coordination and motivation among housekeeping staff.
- Attention to detail and a passion for delivering excellence in hospitality services.
- Financial acumen to manage expenses within the housekeeping and laundry departments, aligning with budget forecasts.
This role requires a proactive, hands-on approach, ensuring the resort’s housekeeping team operates at peak efficiency while maintaining the brand’s high standards.
Life at Raffles Maldives Meradhoo
Working at Raffles Maldives Meradhoo is more than just a job—it’s an experience that allows you to be part of a prestigious global hospitality brand while living in one of the most breathtaking locations in the world.
The resort’s serene setting, combined with a commitment to excellence, creates an inspiring work environment where every employee plays a crucial role in upholding the legacy of Raffles hospitality. Team members enjoy a vibrant multicultural atmosphere, where learning, career growth, and personal development are encouraged through Accor’s specialized training programs.
The island’s unique setting allows employees to embrace the beauty of the Maldives while working in a structured, professional environment that values dedication and teamwork. Employees at Raffles Maldives Meradhoo contribute to creating unforgettable experiences for guests while enjoying a rewarding and fulfilling career.
How to Apply
If you are a hospitality professional with a passion for excellence and a desire to work in a luxury resort setting, we invite you to apply for the Assistant Housekeeping Manager position at Raffles Maldives Meradhoo.
📌 Job Reference: RMM-2113
📩 Submit Your Application: Send your updated resume to Career-Maldives@raffles.com
Join a world-class hospitality brand and be part of a team that defines luxury in the Maldives.
