At OZEN RESERVE BOLIFUSHI, we believe in fostering an environment that encourages progressive thinking, professional growth, and a passion for excellence. As part of THE OZEN COLLECTION, our resort embodies refined elegance and timeless sophistication, offering world-class experiences that blend luxury with authenticity.
Nestled in a private paradise in the Maldives, OZEN RESERVE BOLIFUSHI is known for its “Joy of Giving” philosophy—an ethos that extends to our guests, colleagues (“OZENERs”), and partners. We are committed to delivering exceptional service, and we invite you to be part of this journey.
Your Next Career Move: Learning & Development Manager
We are currently seeking an experienced Learning & Development Manager to join our dynamic team. This is a pivotal role within our resort, ensuring that all team members receive the highest standard of training, development, and career growth opportunities.
As a Learning & Development Manager, you will be responsible for designing, implementing, and managing training programs that align with the resort’s vision and service standards. Your role will be key in fostering a culture of continuous learning, ensuring that our employees are equipped with the skills and knowledge to deliver the outstanding service that OZEN RESERVE BOLIFUSHI is known for.
Key Responsibilities:
- Develop and execute a comprehensive Learning & Development strategy that aligns with the resort’s goals and luxury hospitality standards.
- Design and implement training programs for new and existing employees, ensuring professional growth and service excellence.
- Manage and oversee Learning Management Systems (LMS) and e-learning authoring tools to enhance training efficiency.
- Deliver engaging training sessions on service excellence, leadership development, and operational best practices.
- Conduct training needs assessments to identify skill gaps and create tailored training solutions.
- Ensure compliance with Maldivian Health & Safety standards in training programs.
- Partner with department heads to enhance employee performance through targeted coaching and development initiatives.
- Stay updated with industry trends and innovative training methodologies to continuously improve training strategies.
- Lead the Luxury Butler Service training program for the resort, ensuring the highest level of personalized service delivery.
- Monitor and evaluate the effectiveness of training programs, measuring impact and implementing improvements.
What We Are Looking For
To excel in this role, you should have a strong background in Learning & Development within the luxury hospitality industry. The ideal candidate should be passionate about talent development, have excellent communication skills, and be able to motivate and inspire teams.
Candidate Qualifications:
✔ Bachelor’s degree in Human Resources, Business Administration, or a related field.
✔ Certification in Training & Development (e.g., CPLP, CPTD) is a plus.
✔ Minimum 4 years of experience in a similar role within a five-star luxury resort.
✔ Prior experience with Luxury Butler Service training is an added advantage.
✔ Strong knowledge of Learning Management Systems (LMS) and e-learning tools.
✔ Deep understanding of Maldives Health & Safety training standards.
✔ Proven leadership skills with the ability to develop, mentor, and inspire teams.
✔ Exceptional facilitation and presentation skills with the ability to engage diverse audiences.
✔ Strong organizational and project management abilities, capable of handling multiple training initiatives simultaneously.
✔ A strategic thinker with the ability to analyze training needs and implement effective programs.
✔ Outstanding communication and interpersonal skills, fostering collaboration across all departments.
✔ Ability to work efficiently in a fast-paced luxury resort environment, ensuring seamless execution of training initiatives.
About OZEN RESERVE BOLIFUSHI – A World of Luxury Awaits
OZEN RESERVE BOLIFUSHI is an award-winning private island retreat in the heart of the Maldives. Surrounded by crystal-clear waters, pristine white sand beaches, and lush tropical landscapes, the resort offers an exclusive sanctuary of tranquility and indulgence.
Each villa and reserve is designed with sophisticated architecture, blending traditional Maldivian charm with modern luxury. The resort features ultra-luxurious overwater and beachfront accommodations, world-class dining experiences, a rejuvenating spa, and a range of exciting leisure activities, making it a top destination for discerning travelers.
As part of THE OZEN COLLECTION, our resort sets new standards in hospitality, emphasizing personalized service, sustainable luxury, and immersive guest experiences. We believe in investing in our people, providing extensive career development programs, and creating an environment where employees thrive.
How to Apply
If you are passionate about learning and development and want to be part of a world-class luxury resort, we encourage you to apply today.
📧 Submit your updated resume and supporting documents to careers@ozenreserve-bolifushi.com before 10th February 2025.
📌 Only shortlisted candidates will be contacted for further assessment.
Take the next step in your career and become part of the OZEN RESERVE BOLIFUSHI family, where your talent, passion, and expertise will be valued and nurtured.
