Guest Service Agent Job Vacancy at Emerald Faarufushi Resort & Spa

Join the Team at Emerald Faarufushi Resort & Spa, Maldives

Are you ready to embark on an incredible journey with Emerald Faarufushi Resort & Spa, a luxurious 5-star deluxe all-inclusive resort? Nestled in the heart of the stunning Raa Atoll in the northern Maldives, Emerald Faarufushi is a sanctuary where nature meets indulgence, offering a harmonious blend of barefoot elegance and refined luxury.

As a proud member of The Leading Hotels of the World, Emerald Faarufushi Resort & Spa is dedicated to delivering exceptional experiences to its guests while maintaining the highest standards of hospitality. We are currently seeking a passionate and driven individual to join our team as a Guest Service Agent in the Front Office department.


About Emerald Faarufushi Resort & Spa

Emerald Faarufushi Resort & Spa is a tropical haven surrounded by swaying palm trees, pristine white beaches, and crystal-clear turquoise waters. Located in the serene Raa Atoll, this exclusive resort offers unparalleled luxury and tranquility, making it a perfect retreat for discerning travelers seeking an escape from the ordinary.

With 5-star deluxe all-inclusive offerings, the resort promises a seamless blend of comfort and indulgence. Guests can enjoy a variety of exquisite dining options, world-class spa treatments, and a wide range of recreational activities, including diving, snorkeling, and water sports. Every detail is meticulously designed to create an atmosphere of elegance and relaxation, ensuring unforgettable memories for every guest.

At Emerald Faarufushi, sustainability is at the heart of everything we do. From eco-friendly practices to locally sourced materials, the resort is committed to preserving the natural beauty of the Maldives while providing a luxurious experience.


Current Opportunity: Guest Service Agent (Local)

We are looking for an energetic and enthusiastic Guest Service Agent to join our dynamic Front Office team. This role is perfect for someone who thrives in a fast-paced environment and is committed to providing exceptional service to guests.

Key Responsibilities

  • Welcoming and assisting guests with check-ins, check-outs, and inquiries.
  • Ensuring guest satisfaction by addressing and resolving any issues promptly.
  • Collaborating with team members to maintain seamless operations at the Front Office.
  • Providing personalized recommendations to guests to enhance their stay.

Qualifications & Requirements

  • Excellent command of written and spoken English.
  • Familiarity with LOA standards is an added advantage.
  • Strong multitasking abilities and the capability to work well under pressure.
  • Experience working in a multicultural environment.
  • A positive "can-do" attitude and the ability to work effectively as part of a team.

Why Join Emerald Faarufushi Resort & Spa?

Becoming a part of the Emerald Faarufushi family means joining a team that values professionalism, innovation, and collaboration. Here’s what you can look forward to:

  • Career Growth: Opportunities for professional development in a world-class luxury resort.
  • Diverse Work Environment: Work alongside a team of talented professionals from around the globe.
  • Inspiring Location: Experience the unparalleled beauty of the Maldives every day.
  • Employee Benefits: Competitive remuneration packages and excellent staff facilities.

How to Apply

If you meet the above criteria and are excited about the opportunity to work in a luxury resort, we invite you to apply for the position of Guest Service Agent.

📧 Submit your application: Send your CV, including a recent picture and details of your past work experience and achievements, to careers@emerald-faarufushi.com.

📌 Application Deadline: 6th January 2025.

💡 Note: Please ensure the subject line of your email specifies the position you are applying for. Only shortlisted candidates will be contacted.


Discover Emerald Faarufushi Resort & Spa

At Emerald Faarufushi Resort & Spa, every day is an opportunity to create memorable moments for our guests. By joining our team, you’ll be part of a journey that celebrates excellence in hospitality, sustainability, and innovation.

Take your career to new heights and immerse yourself in the enchanting world of luxury, surrounded by the breathtaking beauty of the Maldives.

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